Every business needs
to maintain their IT systems!
Without regular maintenance your IT systems are not running efficiently and even the most advanced IT systems will eventually fail. Enterprise Managed IT Solutions will monitor the health of your IT systems and ensure security and stability.... We work proactively to anticipate and solve problems before they cause systems failure. Our low monthly rate will surprise you and our monthly Managed IT service will allow you to focus on growing your business.
Our Services
What We Do
Web Services
The ITM Business Webspace Hosting Pack solves this need in one easy, affordable solution providing a complete domain name, email and web site hosting service.
Web Services
The ITM Business Webspace Hosting Pack solves this need in one easy, affordable solution providing a complete domain name, email and web site hosting service.
IT Maintenance Services
By regularly performing IT maintenance services on your computer and engaging a company in Singapore that is trustworthy and reliable, you can ensure that your computer system is up to standard.
IT Maintenance Services
By regularly performing IT maintenance services on your computer and engaging a company in Singapore that is trustworthy and reliable, you can ensure that your computer system is up to standard.
IT Solutions
All our services are provided by our experienced yet friendly and approachable staff, and we take pride in our core quality, which is service therefore extensive effort is taken to ensure that our IT support and management services are delivered to our clients via well-defined methods and first class tools.
IT Solutions
All our services are provided by our experienced yet friendly and approachable staff, and we take pride in our core quality, which is service therefore extensive effort is taken to ensure that our IT support and management services are delivered to our clients via well-defined methods and first class tools.
Server Virtualization
Server virtualization allows you to use a single physical server to cater to your business's needs. It is the partitioning of a physical server into many different virtual servers running on the same hardware. This method helps saves costs as only one physical server is needed for your various business IT needs.
Server Virtualization
Server virtualization allows you to use a single physical server to cater to your business's needs. It is the partitioning of a physical server into many different virtual servers running on the same hardware. This method helps saves costs as only one physical server is needed for your various business IT needs.
Why ITM?
IT Maintenance Services

Certified IT Engineers
Our protocols enable us to maintain a high level of professionalism and diligence. Rest assured that our top-notch engineers are selected through the most stringent assessments.

Single Point-Of-Contact
We are the one-stop provider who manages your entire IT project life-cycle and offers a single point of contact. As such, you do not need to coordinate with multiple partners such as internet service and mobile communications provider, telephone system and servers/workstations warranty vendors.

Preventive Maintenance
Our strategy begins with familiarising your network and computer systems. From there, we continue with regular monitoring on clients' IT environment in order to have minimal compromises to security and maintain system availability.

License And Warranty Management
We understand that losing a software license or forgetting to renew your warranty coverage on critical system hardware can be a hassle. With ITM's License and Warranty Management, you can avoid such frustrating incident to occur.

IT Asset Management
We aid companies to strengthen the performance and obtain optimal life-cycle management of the IT assets through proper documentation and accurate hardware/software IT assets tracking. This assists IT managers in the strategic decision-making process and managing the IT portfolio effectively in terms of costing and governance.

Immediate Responses
In any event of a problem, our team of experienced engineers are ever-ready to offer immediate attention and assistance via Remote Desktop Support. Based on our vast experience in the IT industry, most issues can be rectified remotely, with a turnaround time of less than half an hour. In many instances of more complicated issues, we will deploy our experienced engineers on-site to identify issues and provide computer repair services. After that, we will provide continuous monitoring to ensure such an issue will not resurface again.

IT Advisory Services
Our certified and experienced engineers are available for consultation and help you in understanding your IT challenges and business needs.

Customized Maintenance Plans
We serve organisations of different sizes and strengths. Our IT maintenance price packages are customer-oriented. That is, they are based on your expectations and needs. ITM can come in as the role of an IT department required in a company or partake complimentary supportive roles to an existing in-house IT personnel.
“ 24/7 Tech Support – Business isn’t just 9-5! ”
Whether you opt for a Monthly Managed IT Maintenance plan with Enterprise Managed IT Solutions or you prefer our on demand service we provide access to a skilled team of experienced IT professionals. This includes Microsoft Certified IT professionals and Cisco experienced network technicians. If your IT systems are down and you need help now our team will get you back online quickly. Technicians are always available 24/7.
Our flexible Managed IT Service offerings relieve your day-to-day IT worries. We proactively manage your IT needs with a deep understanding of the systems and technologies that drive business today with a clear view of what’s coming tomorrow. As your ever-available IT department, ITM is an extension of your company – basically, your IT department on call. So…
Our Works
Server & Data Migration, IT Relocation Services and IT Setup
- All
- Relocation Services
- Network Cabling Services
- IT Setup Services
- Application Development
- Equipment Setup
- Others Services
























Satisfied Client’s
What Our Client’s Say
We thought you might like to know that whatever you have done to Mr Chua’s laptop, it was good because he no longer experience the issue reported in the email below. Thank you.
Jessica Kwan
HR manager, Shipping Industry
We would like to feedback to you that Guo Qiang from your company did a fantastic job in solving our IT problems. We are very pleased with his service and hope that he will be the one servicing us permanently in future.
Christine Wong
Manager, Manufacturing Industry
We would like to commend Guo Qiang for his excellent work. He is always helpful in any issues that we face, able to come on site fast, very responsive and efficient.
Nur Hidayah
Leasing Executive, Retail Industry
Ok and I need Andrew to email me in pointer why my CPU cannot login this morning as my manager request for it. Just a summary of the trouble shoot and thanks. My blog per below request in the box for your retention. Keep it up!
Ms Ng
Accounts Executive, Retail Industry

Jeff
Thank you very much.
The User could access the drive and work as normal now.
You may close the case now.
Ms. Joanne
Division Controller, Metal Industry Suppliers

ACM has been our reliable IT maintenance/service provider for several years now. Their prompt and professional actions have been our uncompromising prerequisite for engaging their services time and again. Furthermore they provide sound and comprehensive solutions to our IT requirement ...
Management
Fitness & Beauty Industry

I would like to take this opportunity to thank you for the examplary service that Achievement Solutions has been providing our school with, since 2008.
Your prompt service to keep our computers up and running has been a great boon to our staff who use the computers regularly in their classroom activities.
We very much appreciate the friendly, patient & efficient service provided by not only you but your team of staff as well.
I look forward to your continued partnership in serving our school in years to come.
Noorsiah Allaudeen
Supervisor, Education and Training Industry

A-Chievement* have been my firm's IT Consultants since 2008.
They have been providing e-mail hosting and website services which relieves me from having to worry about an important but troublesome part of my operations.
A-Chievement has been extremely responsive to all my firm's needs...
Michael Hwang S.C.
Director, Legal Industry

Excellent service provided by Andrew. Keep up the good work!
Temporary Staff
Real Estate Industry

Yifen was very good and efficient in helping me.
Samuel Tan
Info-communications & Media Industry

Many thanks for the prompt assistance by you and your team of engineers in rectifying the issues.
YM Tan
Manager, Logistics Industry

I have tried two days and it seems that I can open the zip file now without any problem. Thank you very much for your assistance in this matter.
Lim Bee Tin
Accounts Manager, Manufacturing Industry

Yifen had provided good quick support service. Thank you very much.
Vanessa Ng
Account Assistant, Manufacturing Industry

The few recent supports from Yi Fen and your technical team are superb. I am thankful for their help. A satisfied user.
Arthur
Director, Printing Industry

Good Job!
Patricia Lee
Accounts & HR Manager, Industrial and Engineering Industry

Thanks for helping out with issue. Problem solved.
McKenny Chiam
Logistics Industry

I am writing this letter to thank everyone in your company for the services I have been receiving over the past one year. All your staffs are always readily to handle my IT problems with right attitude and professionalism. In here, I would also like to express my appreciation especially to Ng Chi Ming who has always been assisting me regardless how handy my problem gets. I truly believe he is an asset to your company and with him around, your company will definitely move up to a next level.
Carol Kuek
Shipping Industry

Thanks Keng Wee for the prompt services and professional advice. Keep it up Bro! Thanks VV Much! CHEERS!
Tan Caan
Manufacturing Industry

Very good, fast and precise. Like it.
Diana
Director, Printing Industry

Many thanks for your support. I was able to set up the email of MH. You are right, his calendar cannot be synced. Great job!
Lennie
Secretary, Law & Finance Industry

Chi Ming is very helpful & patience. Thumb up!
Alice Ong
Accounts Manager, Logistics Industry

My feedback is that Yi Fen's service is thumbs UP!
Ms Ng
Retail Industry

Attentive; Detail and Solve with initiative.
Ivy Ang
Finance Manager, Offshore and Oil & Gas Industry

Quick and responsive action was taken to restore the file. I truly appreciate the prompt action.
Wei Ting
Shipping Industry

Thank you for checking that! Our internal team has managed to resolve the issue with vendor as you've mentioned. Thank you again for the help!!
Iris Ng
Design Industry

Finally, supplier able use her email send to me now. Thanks for the support.
Grace Tan
Buyer, Manufacturing Industry

Thank you for your prompt response. The issue has been solved. Appreciated for your perfect professional service.
JingJing You
Account Executive, Automation Industry

Thank you for the follow-up. Noted all details, very clear. You may close this ticket.
Joan Phua
IT Support, Audit & Management Industry

Appreciate your assistance. Thank you and have a good day.
Jasmine Chan
Senior Executive, Social Service Industry

Many thanks for your speedy assistance. Greatly appreciate it. Thank You and Best Regards.
S K Loh
Logistics Industry

Thank you very much for your help & support!
Robyn Tan
Administrative Executive, Social Service Industry

Thank you very much for the prompt support. All good.
Joan
Offshore and Oil & Gas Industry

Thank you for your very careful and patient assistance. Have a nice day.
Max Cheah
Building and Construction Industry

Quick and responsive action was taken to restore the file. I truly appreciate the prompt action.
Ng Wei Ting
Senior Analyst, Shipping Industry

Thank you for your speedy support! Superb!
Chua Mun Yuen
Head Investor Relations, Real Estate Investment Industry

Great job Joshua!! Thousand thanks!
Weihao
Helpdesk, Education Industry

Thank you so much for the help and to take the initiative to contact Lenovo. Appreciate that. Await info from Lenovo next week.
Joan
IT Support, Audit and Management Industry

Should be ok now, thank you for your fast help. Will let you know if there is anymore problem. Thank you.
Wei Lin
Executive Assistant, Real Estate Investment Industry

Yes the issue seems to be fixed now, thanks for the prompt response.
Lee Xue Ying
Manufacturing and Sustaining Engineer, Industrial Automation Industry

Thanks Yee Pin and also the help today. So glad that you were in and solved the firewall problem quickly.
Joan Phua
IT Support, Audit and Management Industry

I would like to compliment your employees for the brilliant service they have provided us, especially with my last request. Weng Wah, Wen Jun and Yee Pin understood the extreme urgency in which I needed a replacement laptop charger and the actual lead time from my request to the delivery of the replacement was exactly 25.50 hours. My laptop was totally out of power and I needed to retrieve some crucial documents from our shared folder. Time was the essence, and Weng Wah and Wen Jun ensured my request was expedited. Yee Pin delivered my charger as promised. Kha Zhun and Kai Loon also assisted with iPhone Mail settings even though it was after work hours...
Wei Lin
Executive Assistant, Real Estate Investment Industry

At last! Weng Wah thank you so much for your great help and thank you for your patience with me. Greatly Appreciated.
May Loh
Civil Engineering and Construction Industry

Thank you very much for your kind assistance. All devices are working beautifully. I can also reply to this message from my mobile, which has not been working for the past year. Thank you for your time and patience, too.
Alice Koh
Logistics Industry

Compliments to Joshua. As usual, fast, patience and professional service. Thumb up.
Kelvin
Accounts Manager, Shipping Industry

Many thanks for your kind assistance, which is very well-appreciated. Thank you.
YM Tan
Manager, Logistics Industry

Many thanks for the very prompt response to this urgent request today. I really appreciate it greatly. Yes, your Engineer has just left and it looks like things are now back to normal service. Once again, many thanks for your quick response to my request. For Kwang Rong, many thanks for your kind assistance in sending your engineer over this morning to tackle this problem of ours.
S K Loh
Logistics Industry

Great, Your team are superb.
Darien Tock
Deputy HR & Admin Manager, Construction Industry

Thanks for the speedy response!
Waikay
Printing Industry

Thanks for you further clarification. Really appreciate a general opinion input to us at least we have a good reference guide. That is good enough to support us in term of what to do or move forward with the opinion and advise.
Merita Louise Tin
Real Estate Industry

Thanks for your professional advice. I will take note of that. Have a nice day!
Sherry Xie
HR Manager, Dental Industry

Thank you for the below. We tested and found the configuration working ok. You can consider the job, properly closed.
Vasileios Papafaklis
Managing Director, Shipping Industry

Thank you for the fast response. We have checked and all the files is there.
Kristine Nguyen
Business Support Executive, Design Industry

Thank you for the quick response!
Irya Sulasteri
Crewing Coordinator, Shipping Industry

Well noted, thank you for your kind assistance. Thank you & have a lovely day.
Daphne Lim
Logistics and Warehousing Industry

Thank you so much for your help, the problem being rectified.
Richard Chia
Programme Executive, Social Service Industry

Well done. I'm able to access into the folder. Thank you very much.
Thompson Yap
Quantity Surveyor, Construction Industry

Well done. I'm able to access into the folder. Thank you very much.
Thompson Yap
Quantity Surveyor, Construction Industry

Thank you Hui En for the detailed update. Glad that everything is resolved. Thank you.
Nurul Hassan
Office Manager, Public Relations Industry

Resolved! Did a test and works well. Thank you very much for your support. Have a great day ahead.
Natasha Garcha
Director, Investment Industry

Many thanks for the speedy response in fixing my log in.
Alan Hardy
Auditing Industry

Thank you for your prompt action.
Teo Peh Yen
Assistant HR Manager, Manufacturing Industry

I am very happy that the issue has been resolved for now while I will alert you if the problem persists. Your time & patience extended to me since last week till today are very much appreciated. Wish you a lovely evening ahead.
Christine Tan
Audit Industry

Thanks for your prompt action! Noted your email below and we will contact you if we face any issue.
Adeline Yap
Assistant Manager, Management Consulting Industry

Jeff is always very prompt and pro-active when he received a queries from us via email. Overall, I am satisfied with the support team because they managed to resolve most of our IT issues. Weng Wah and Kha Zhun are also very helpful and they are very patient to guide and assist us. Thank You!
Teo Peh Yen
Assistant HR Manager, Manufacturing Industry

All okay. Thank you for your fast action.
Maricar Rebullado
Operations & Procurement, Research and Development Industry

Just wanted to say that the ACM QuickSupport Team was wonderfully helpful with installing Microsoft Office, setting up the printer, and answering all my questions. They were efficient and quick to respond to whatever problems I had. Thanks for making it a smooth process.
Daphne
Investment Industry

My computer runs perfectly today! Thank you for your support. Will surely inform you when there?€?s an issue again
Edward
Electrical Products Wholesalers Industry

"Thank you for updating the password and the instruction on how to set up the new email account. All have been done, thank you once again."
Kenneth How
Automotive Industry

Thank you Kha Zhun, good job! Appreciate your team's great support in a very fast manner.
Wen Tiejun
Head of IT Department, Surface Finishing Industry

Mr Jeff was very prompt and efficient in his service. Very professional. Well done.
Shameer Mohamed
Technical Engineer, Petroleum Industry

Thank you for arranging Kailoon down to rectify the issue. He had been very helpful and patient to resolve this. I am glad that the operations will be back to normal tomorrow.
Geana Ong
Investment Management Industry

Thank you for your prompt response in resolving our issues. You have been a great help to resolve all of our issues for my organization.
Teo Peh Yen
Assistant HR Manager, Manufacturing Industry

"Thank you very much for the support. Verified it functions."
Wen Tiejun
Head of IT Department, Aerospace Industry

Thank you for the immediate response.
Julie Lualhati
Site Administrator, Construction Industry

Thank you for the immediate response.
Julie Lualhati
Site Administrator, Construction Industry

"Thank you for your reply and support.
We confirmed that this problem is resolved on the current laptop you configured and also tested on another laptop."
Ms. Ng
Sales & Technical Manager, Electronics/Semiconductor Industry

"Thank you for the assistance.
Issue solved. Printer is working fine now."
Shi Ying
Sales Engineer, Electrical Cable Distributor Industry

"We have resolved the issue. My email is ok now.
Thank you for your support."
Mr. Wulff
Country Director, Property Management Industry

"Kha Zhun,
Thank you for your prompt action. Appreciated."
Ms. Caren
Secretary, Electrical Cable Distributor Industry

The issue has been solved and the system works accordingly. Thank you for your support and cooperation.
Tiffany
Retail Industry

"Jeff
Thank you very much.
The User could access the drive and work as normal now. You may close the case now."
Ms. Joanne
Division Controller, Metal Industry Suppliers

"Thank you for your prompt action. ACM team has always been a great help to our company. Your services have been great and excellent.
Please continue to keep up the good work."
Peh Yen
Assistant HR Manager, Manufacturing Industry

I thank you Hui En for getting the job done promptly.
Shirley
Singapore Charity Organization

Thank you for the help and patience.
Ms. Roselyn
Programme Assistant, Singapore Charity Organization

"Once again many thanks & appreciative your prompt attention and assistance rendered to me earlier
today.
All is good now and case is closed now.
Wish you a lovely cool evening ahead"
Ms. Tan
Oil and Gas Industry

This is great. Very good service. Thank you.
Wen
Building Materials, Metals & minerals Industry

"Thanks, set up on my phone.
I greatly appreciate all of your assistance, many thanks all."
Simon
Oil and Gas Industry

Many thanks for the service rendered. The electronic board is good now.
Mr. Tan
Freight & Logistics Industry

Dear Team, Thanks for the quick assistance. It's working now.
Monica
Investment Banking Industry

Good Work Kha Zhun Always patience. Kudos!
Ms. Lim
Programme Assistant, Singapore Charity Organization

"Dear Jeff,
Thanks for your assistance!"
Muna
Construction Industry

"Hi Kha Zhun
Thanks for your help and you may close this ticket."
Ms. Yap
Management Consultancy Industry

"Dear Support,
Thank you for the follow up. The issue has been resolved."
Shi Ying
Sales Engineer, Electrical Cable Distributor Industry

"Dear Jeff,
Greatly appreciate your kind assistance in pushing for this earlier availability of your Engineer to assist with our computer setting up."
Mr. Loh
Logistic Industry

Thanks very much for ACM help.
Ms. Chng
Programme Executive, Singapore Charity Organization

"Hi Team,
Thank you for your prompt help and the hardware storage issues been resolved on my side."
Ms. Wong
Finance and Investment Industry

Hi, I am pleased to inform you that the VPN is accessible now. Thanks a lot for your help.
Mr. Nazmul
Construction Industry

"Hi,
Thanks for your help. Appreciate your assistance on printer installation remotely."
Ms. Tan
Investment Banking Industry

"Thank you Kha Zhun for his prompt response.
The copy and paste from server issue has been resolved."
Peh Yen
Assistant HR Manager, Manufacturing Industry

"Hi Kha Zhun,
The login issue is resolved. Thanks for your prompt response and help."
Mr. Mehrun
Investment Banking Industry

Thank you Wen kai and Wengwah's great support. The server back to service now.
Wen
Building Materials, Metals & minerals Industry

"Hi Support Team,
Thank you for your quick response and assistance on folder deletion issue."
Ms. Goh
Investment Banking Industry

"Dear Kha Zhun,
Thank you for your prompt response. The Chinese Language input issue has been solved. Thank you."
Ms Lyn
Building Materials, Metals & minerals Industry

Dear Support, the laptop camera issue is resolved. Thanks for your prompt response and help.
Ms. Soh
Charitable Organizations & Foundation

Thank you for your support team prompt response. The login VPN issue has been solved and able to access.
Ms Choy
Finance and banking Industry

"Thank you Weng Wah,
The drive is working and able to access now. Thank you for your kind assistance."
Ms. Yap
Finance and Banking Industry

"Dear Support,
Thanks for the guidance. OneDrive share folder issue has been resolved."
Ms Lim
Engineering and Construction Industry

"Thanks Kha Zhun,
Thank you for the advice and helps to identify the suspected phishing email"
Mr. Ho
Charitable Organizations & Foundation

"Good Job Weng Wah,
Would like to thank and encourage Weng Wah to continue in providing attentive services"
Ms. Lim
Programme Assistant, Charitable Organizations & Foundation

"Hi Support Team,
Thank you very much for your help, my issue seems to be resolved now. Highly appreciate your prompt response and assistance."
Ms. Ng
Admin, Insurance

"Hi ACM Team,
Appreciate your help on the laptop reformat and hardware issue.
Thank you"
Ms. Too
Charitable Organizations & Foundation

"Hi Kha Zhun,
Thank you for your prompt response. Laptop had completed update and now should running well. Thanks again for the solution."
Ms. Ting
Manufacturing Industry

"Thank you Jeff,
Appreciate your prompt response and help on the PC and VD issue."
Mr. Panchal
Human Resources and Staffing Industry

"Dear ACM QuickSupport Team,
Thanks for your prompt response and help on my IT support request and login issue."
Mr. Velu
Construction Industry

"Hi Kha Zhun,
Appreciate your prompt response and professional help on the antivirus installation"
Ms. Nurul
Office Manager, Public Relations Industry

"Dear Weng Wah,
Thanks for your prompt response and professional help on the email issue"
Mr. Ng
Accounts Executive, Construction Industry

"Hi IT Support,
Thanks for the software setup and it seems to be working fine. Greatly appreciated your help."
Ms. Kuah
Construction Industry

"Dear Support,
Good job. Thank you so much for getting the email issue done"
Ms. Ho
HR Executive, Construction Industry

"Hi Jeff,
Appreciate all your help on the printer installation. Thank you!"
Ms. Soon
HR Executive, Charitable Organizations & Foundation

Hi Jeff, Thank you very much for your assistance on my email set up and migration on multiple devices.
Mr. Sun
Engineering and Construction Industry

"Hi Support Team,
Thank you very much for your prompt response and confirmation. We greatly appreciate your support."
Ms. Ng
Admin, Insurance

Hi Jeff, Thanks for the update and the prompt work to complete our mailbox request.
Mr. Hidayu
Corporate Admin Manager, Staffing and Recruitment Industry

"Hi Kailoon,
Thank you very much for resolving the PC boot up issue, changing the graphic card and at the same time help us to update our equipment list."
Mr. Ho
Admin Executive, Construction Industry

"Thank you Kelvin,
Thanks for your prompt action to block and resolve the spam email."
Ms. Yap
Assistant Manager, Management Consulting Industry

"Hi Kelvin,
Thanks for helping. All the software update issue has solved yesterday. Many thanks."
Ms. Melinda
Admin, Offshore Oil and Gas Industry

"Hi ACM Team,
Thanks for your prompt action to arrange engineer to help us on the set up for our new PCs."
Mr. Mizuno
Director, Retails Industry

"Hi Kha Zhun,
Thank you very much for the prompt service, the PC microphone issue has been resolved"
Ms. Tan
Executive, Retails Industry

"Hi Jeff,
Much appreciated for the prompt response on the printer set up issue."
Mr. Neo
Executive, Charitable Organizations & Foundation

"Dear Jeff,
Thank you for your prompt assistance to solve the VPN connection issue.
PC had been running well so far after update and restart."
Ms. Rosemae
Education Industry

"Hi Michael,
Thanks for your prompt action to help on setting up and resolving our new users desktop login issue."
Mr. Neo
Executive, Charitable Organizations & Foundation

"Hi Kha Zhun,
Thank you very much for the prompt service, the email signature with picture format is resolved."
Mr. Chan
Executive, Education Industry

"Hi Kha Zhun,
Thanks so much for quick response and effort to stop the spam emails."
Mr. Mok
Manufacturing Industry

"Hi ACM Team,
Thanks so much for the software installation and assist on the data backup!"
Ms. Tan
Manager, Human Resources and Staffing Industry

"Hi QuickSupport Team,
Thank you very much for the assistance on the connection to OneDrive issue, everything is up and running well now"
Mr. Ray
Charitable Organizations & Foundation

"Hi Weng Wah,
I would like to thank Weng Wah for the prompt service delivered as well as the assistance to follow up with the Dell until the case is closed. The issue is settled within 7 days (including weekend) from the date where the issue is raised. Appreciate the quick response and hope to keep it up with the great services."
Ms. See
Management Consulting Industry

"Hi ACM Team,
Thanks ACM QuickSupport Team for quick response and step by step check to find out and resolved the problem."
Mr. Du
Manufacturing Industry

"Hi ACM Team,
Terry is very good, helpful and patience. He even waited and responded after the 2 hours of break time due to my meeting nearing the end of day. A very dedicated staff."
Mr. Tey
Construction Industry

"Hi ACM Team,
Always glad to get your quick responses! Appreciate your help on our website migration."
Ms. Salmon
Charitable Organizations & Foundation

"Hi Michael,
Greatly appreciated on your assistance for setting up email accounts for our new users."
Ms. Chan
Manager, Education Industry

"Hi Joel,
Thank you for following up and help on shared folder creation"
Ms. Wong
Investment Banking Industry

"Hi Kelvin,
Greatly appreciate your prompt response and assistance on the printer connection setup and software installation."
Ms Fitriyana
Construction Industry

"Hi Joel,
Thank you for following up and help on shared folder creation."
Ms. Wong
Investment Banking & Finance

"Hi ACM,
Great thank you for the updates and resolved the software crashing issue."
Mr. Hafiz
Education Industry

"Hi ACM,
Compliment to your engineer. Prompt response and printer set up process was smooth and fuss free.
Much appreciated. Thank you!"
Ms. Shu
Charitable Organizations & Foundation

"I would like to bring your notice to my pleasant experience with Mr. Kelvin Lim today. I was facing a few technical issues on my outlook. Kelvin was extremely patient and he ensured all my issues are resolved in best possible manner.
I really appreciated his help and support today. "
Ms. Praggya
Human Resources and Staffing Industry

I would like to thank you Kelvin for his support and assistance to settle our IT issues. He has been helpful in assisting us and really appreciated!
Ms. Tin
Real Estate Industry

Thank you Kelvin for his awesome support! Email archival with ACM are always fast and smooth.
Ms. Kamilia
Investment Banking Industry

"Hi ACM,
Appreciate and thanks Helpdesk support team for their prompt action. Mailbox issue has been resolved. "
Ms. Tan
Education Industry

"Hi ACM,
I appreciate the efficiency of your employee Joel Chu in resolving my issues with immediate support and response. His technical support knowledge is great, and he took few mins to resolve it."
Ms. Kok
Software Development Industry

"Hi Yen Yen,
The outlook issues are resolved now. Much thanks for your help."
Ms. Praggya
Human Resources and Staffing Industry

"Hi ACM,
Thank you Kelvin for his fast and efficient assistance.
The problem is solved and I can connect to our server."
Mr. Dom
Construction Industry

"Hi ACM,
Yen Yen is good and fast response on retrieving file from backup."
Mr. Wen
Head of IT Department, Building Materials, Metals & minerals Industry

"Hi Kelvin,
Many thanks for your fast and kind assistance on with the domain username and password reset.
Greatly appreciate it"
Ms. Loh
Freight & Logistics Industry

"Hi Yen Yen,
Thank you again for your fast and efficient on the TLS test and the issue has been solved."
Ms.Soon
Oil and Gas Industry

"Hi, Kelvin
Thank you for your fast and efficient assistance on the MS Office, printer installation and email setup request."
Ms. Jenny
Assistant Office Manager, Human Resources and Staffing Industry

"Hi ACM
Appreciate the efficiency of your employee, Yen Yen in assistant on files recovery at the file server."
Mr. Wen
Head of IT Department, Building Materials, Metals & minerals Industry

"Hi Kelvin,
Thank you very much for your kind assistance on IT setups for our new staffs"
Mr. Kumar
Admin Executive, Construction Industry

"Hi Yen Yen,
Thanks a lot for your kind assistance on resolving the PC blue screen issue."
Mr. Lennie
Investment Banking Industry

"Hi Michael,
Appreciate the swift assistance for Sharepoint access request."
Ms. Adelyn
Investment Banking Industry

"Hi Michael,
Thank you very much for your help, we are grateful for your kind assistance in solving all the IT issues we have been faced."
Ms.Tai
Investment Banking Industry

ACM has always left us with great satisfaction and has accommodated our requests with great service. Kelvin is well-versed in IT Support and has assisted us with some verification obstacles that we faced earlier during the email archived.
Ms. Kamilia
Administrative Officer, Investment Banking Industry

"Hi Yen Yen,
Thank you for your patience and help this morning! The white screen about fan malfunction issue has been resolved."
Ms. Emmelie
Charitable Organizations & Foundation

"Hi Support Team,
The email comprised problems has been resolved. Thank you for your immediate response."
Ms. Tabitha
Wellness and Fitness Services Industry

"Hi Kelvin,
Thank you for the prompt response, have verified on the website and the changes to the footer are correct."
Ms. Jasmine
Senior Executive, Charitable Organizations & Foundation

"Hi Kelvin,
Thanks for your service with fast response. The mailbox storage issue has been resolved."
Ms. Phyo
Construction Industry

"Hi Yen Yen,
Thanks for your support. The stored files we in place and in order."
Ms. Ling
Construction Industry

"Hi Michael,
Thank you so much for the kind assistance and prompt action in resolving the PC storage issue. I am really happy and appreciate the quality service from ACM."
Mr. Ng
Investment Management Industry

"Hi Michael,
Thank you for your assistance to solve the issue, glad that you even deal with software vendor on behalf of us, really appreciate it."
Mr. Kwek
Wellness and Fitness Services Industry

"Hi Gwen,
Thank you for your great service and fast response to resolve the email issue."
Mr. Jin
Manufacturing Industry

"Hi Kelvin,
Thank you for your quick response and assistance for the server backup."
Ms. Rosel
Construction Industry

"Hi ACM,
Michael helped to resolve all problems in our feedbacks and very fast action to solve issues.
He is great and excellent. He willing to understand customer problems and solved the issues in minutes."
Mr. Ariathiran
Investment Management Industry

"Hi ACM,
I would like to thank Weng Wah for his swift and prompt action this morning to resolve a global DNS issue with all our domain names affecting multiple services throughout our group. An alternative name server was quickly setup for us within 15 mins and our services are up and running, preventing major disruptions.
Brilliant effort!"
Mr. Tan
Informative Vice President, Retail Groceries Industry

"Hi ACM Helpdesk,
Appreciated the regular update and prompt response!
Thank you for resolving my Outlook issues."
Ms. Kok
HR Business Partner, Manufacturing Industry

"Dear ACM
Really appreciate your engineer's patience to load the folder, I am able to access my archive files!"
Ms. Lee
Senior Manager, Investment banking Industry

"Hi Gwen and Helpdesk Team,
Really appreciate prompt assistance and great job following up on re-enrolment to my new device. "
Ms. Ng
Senior Executive, Finance Banking Industry

"Hi Gwen,
Appreciate and thanks for your time and kind assistance on the new printer installation."
Ms. Tan
Investment Banking Industry

"Hi Gwen,
I have received the invitation code and managed to get the access card.
Thank you so much for the prompt response and assistance."
Ms. Lim
Finance and Banking Industry

"Hi Alex,
Thank you so much for the regular update and prompt response! Really appreciate such good service support from you and team!
Appreciate it."
Mr. Wong
Assistance Director, Charitable Organizations & Foundation

"Hi Michael,
Thank you for your prompt response and rectified the Windows Button and Search issues in a short span of time. You took the initiative to do a remote check before escalating it to send my laptop for reboot.
Appreciate it."
Ms. Vanessa
Charitable Organizations & Foundation

"Hi Michael
Thank you for your great job in solving the printer issues.
It is working now.
Greatly appreciated."
Ms. Tan
Healthcare Services Industry

"Hi Michael,
Thank you for the fast response and help in printer error issues.
Everything is working now.
Thank you so much."
Ms. Wong
Healthcare Services Industry

"Hi Michael,
Thank you for solving the email issue and I am satisfied that your team always provide a quick response."
Ms. Phoo
Manufacturing Industry

"Dear Michael
Your colleague, Alvis has been very helpful and patient in resolving this issue. I would like to convey my thanks.
Appreciate it."
Ms. Poo
Real Estate Industry

"Hi ACM
Would like to extend our appreciation to Dyi Jiunn who was onsite to carry out the Monthly Maintenance Services and setup 1 spare laptop for our colleague.
He is very patience, calm, responsible and committed to the tasks given and ensure everything is in working order.
He is able to provide suggestions & alternatives to issues and questions we had.
His assistance is very much appreciated. Thank you."
Ms. Ooi
Investment Banking Industry

"Hi Michael,
Thank you for your swift response on the folder access issue. We really appreciate how you handle it.
Thank you so much."
Mr. Yuan
Manufacturing Industry

"Hi Gwen,
Thank you for your speedy assistance rendered in this scanner issue."
Ms. Chong
Education Industry

"Hi Yen Yen
Thank you so much for the help and time to test out the activation yesterday. Greatly appreciate.
Also, thank you for the effort to call Microsoft and get the point of contact. Your effort has saved my time in chasing and calling Microsoft. "
Ms. Joan
Education Industry

"Hi Gwen,
Thank you for your speedy assistance rendered in this scanner issue."
Ms. Chong
Education Industry

"Hi Joel
Thank you for your help and prompt action.
The printer issue has been resolved.
Much appreciated."
Ms. Teng
Transportation Industry

"Hi ACM,
Really appreciate the patience, promptness, and help attitude from Yen Yen!"
Mr. Roy
Manufacturing Industry

"Hi ACM,
I like to give a thumbs up and thank you Alex for his support and service of excellence. Alex regularly updated me on the status of my laptop and promptly connected with me when tickets were raised, return of laptop as well as ensuring set up was all in order."
Mr. Wong
Charitable Organizations & Foundation

"Hi ACM,
Would like to put this in record for an excellent assistance provided by ACM Helpdesk Team member - Ms Yen Yen.
She is always very helpful, patience, efficient and effective. Nothing is too much for her.
We are very grateful for her assistance. Please convey our sincere appreciation to Yen Yen.
Keep up the Good Job!
Thanks Yen Yen!"
Ms. Ooi
Investment Banking Industry

"Hi Weng Wah,
Thank you very much for the guidance, which I am very appreciative of because you really do understand what we are trying to achieve whenever I posted a request.
Thank you."
Ms. Tan
Freight & Logistics Services Industry

"Hi Michael,
Thanks Michael for your help.
Response was swift and the login
issue was solved almost immediately."
Ms. Ratna
Real Estate Industry

"Hi ACM,
Please convey my thanks to Yen Yen for the support in solving the issue. Job well done."
Mr. Anba
Transportation Industry

"Hi Alex,
Appreciate your help all these while and your updates throughout the process 🙂
Thank you for coming down onsite to check on my laptop and for referring this to HP. I feel really relieved with you and Clement's support on this. I would be at a loss of what to do otherwise!"
Ms. Tham
Charitable Organizations & Foundation

"Hi Shiau,
I'm immensely appreciative of your help on the new email account creation and again thank you for your assistance."
Ms. Meng
Transportation Industry

"Hi David,
Please convey my thanks to your onsite team for helping us reformat the spare computers and update inventory list. And thank you for your hard work too."
Ms. Ho
Admin Executive, Construction Industry

"Hi ACM,
we would like to show our appreciation to Yen Yen who always help us resolve our IT needs efficiently.
Thanks Team."
Mr. Tan
Banking and Financial Industry

"Hi ACM,
I wish to commend Joel Chu from your ACM Quick Support Team.
He has been very patient and efficient to follow up closely and persistently to complete and resolve my email issue.
Very pleased with his prompt service and follow up.
Thank you."
Ms. Ho
Director, Maritime Industry

"Hi ACM Support,
Thanks for the software setup and it seems to be working fine. Greatly appreciated your help."
Mr. Andy
Director, Manufacturing Industry

"Hi ACM,
Thank you for the prompt response.
The software installation request and VPN issue has been resolved. The service was very satisfactory, quick & smooth."
Mr. Grey
Mechanical Engineer, Manufacturing Industry

"Hi ACM,
Would like to thank Joel Chu from ACM Helpdesk for his prompt and efficient action in extending his assistance to address my request.
Joel has displayed his knowledge, patience, determination to address the issue and has even gone the extra mile by providing step by step guide for easy reference.
His assistance and helpfulness are very much appreciated.
Well done Joel! Keep up the good work!
Thank you."
Ms. Ooi
Investment Banking Industry

"Hi Yen Yen,
Work well, prompt response and done a good job on our software removal and installation request! "
Ms. Ho
HR Executive, Construction Industry

"Hi Joel,
Thank you for the help and clarification on the spam email. Grateful for your help. Cheers."
Mr. Velu
Construction Industry

"Hi ACM,
Would like to compliment Pierre Chan for delivering great assistance and service when he came down to our office. Grateful for his patience while assisting and answering our questions or problems. Well Done."
Ms. Xin Lin
Finance Industry

"Hi Joel,
Thank you so much for your constant speedy attention and action. The email issue has been resolved."
Ms. Tan
Offshore Oil and Gas Industry

"Hi ACM,
Please convey my appreciation to Yen Yen as she has guided me clear and well to resolve my mobile mail issues speedily."
Ms. Ho
Maritime Industry

"Hi Gwen,
Greatly appreciate and thankful for your time extended to me yesterday and this morning. The MS issue has been resolved. Thank you."
Ms. Tan
Offshore Oil and Gas Industry

"Hi Yen Yen,
Really appreciated your help on the VPN setup and done the software installation request speedily."
Ms. Cherry
Manufacturing Industry

"Hi Tze Long,
Upon checking, I can now access project files from server. I truly appreciate the assistance."
Ms. Tan
Offshore Oil and Gas Industry

"Hi Vincent,
Thank you very much for resolving the laptop printing issue."
Ms. Mary
Education Industry

"Hi ACM,
Thanks for the great customer service and prompt response."
Mr. Arnold
Construction Industry

"Hi Autumn,
I?€?m satisfied with your service which responded quickly. Your assistance was greatly appreciated. Thanks."
Ms. Rosemae
Education Industry

"Hi Autumn,
I?€?m truly impressed with how you have managed to take a quick action on the computer virus issue.
Thanks."
Ms. Jessica
Manufacturing Industry

"Hi Yen Yen,
Thank you so much for your kind support. Really appreciate."
Ms. Ume
Manufacturing Industry

"Hi Steven,
Thanks and appreciate your assistance on the issue of accessing the file server via VPN."
Ms. Yana
Broadcasting Industry

"Hi Joel & Autumn,
Thank you very much. I'm able to use Office comfortably now."
Mr. Farhan
Transportation Industry

"Hi Yen Yen,
Thank you so much for the timely support to resolve the Outlook crashing issue."
Ms. Priya
Manufacturing Industry

"Hi Edgar,
Thank you so much for your help and the details you provided for tackling the issue of going into VPN shared folder."
Ms. Monica
Education Industry

"Hi Autumn,
Thanks for the timely support in solving the issue of being unable to add a user to the laptop."
Ms. Priya
Manufacturing Industry

"Hi Yen Yen,
Thank you for the support and solutions provided to solve my issue."
Ms. Carmon
Retail Sale Industry

"Hi Sebastian,
I would like to say thank you for your helpful and excellent service in finalizing our IT set up."
Mr. Fazli
Advertising & Marketing Industry

"Hi Joel,
Thanks for your support in settling the server issue."
Ms. Chooi
Energy, Utilities & Waste Treatment Industry

"Hi ACM,
Appreciate the help from you'll, my Outlook application works well now."
Ms. Bella
Admin Executive, Finance Industry

"Hi ACM,
Thanks for your assistance. My PC issues are fixed and can work properly."
Ms. Lin
Transportation Industry

"Hi Edgar,
Thanks for your quick response and assistance on the server issue."
Ms. Rosel
Manufacturing Industry

"Hi Autumn,
Appreciate and thank you for your speedy attention and assistance in solving the unable to download resumes to the desktop issue."
Ms. Christine
Finance Industry

"Hi Yen Yen,
Appreciate your support. My Outlook mail from my desktop can finally synchronize to my mobile phone successfully."
Mr. Kaung
Manufacturing Industry

"Hi Autumn,
Thanks so much for assisting. Appreciate that you can successfully retrieve my files."
Ms. Celeste
Regional Marketing Manager, Manufacturing Industry

"Hi Kelvin,
Thanks for your quick response and efficient support on the issue of receiving emails."
Mr. Lim
HR Manager, Manufacturing Industry

"Hi Steven,
I am satisfied with Steven?s response on disabling VPN user login. The server team and he can resolve the problem in a fast and correct way.
I appreciate the professional service provided by ACM, thank you!"
Mr. Wen
Head of IT Department, Manufacturing Industry

"Hi Joel,
Thank you for your most values assistance in settling the issue of dictation in Microsoft Word."
Ms. Chua
Legal Industry

"Hi Terence,
Thank you very much for the fast action on the issue of filtering email accounts."
Mr. Wen
Head of IT Department, Manufacturing Industry

"Hi Edgar,
Thank you for your timely response and help in resolving the problem of connecting the VDI server."
Mr. Ariel
Construction Industry

"Hi Weng Wah,
Big thanks for the efficient migration effort. Our E-learning server is up and running in the ACM data center."
Ms. Joan
Finance Industry

"Hi Tack Cong,
I would like to commend your excellent support and efforts given to our company, especially on the server relocation.
You have shown your calmness in the troubleshooting process with good technical knowledge, excellent communication skills, and patience with customers."
Ms. Joan
Finance Industry

"Hi Steven,
Thank you for your timely response. I?m able to log in to the assigned VDI machine."
Mr. Ariel
Construction Industry

"Hi ACM,
Appreciate your help and support. My laptop issue has been resolved and I?ve not seen any message prompts again."
Ms. Lim
Accounts & Finance Associate, Finance Industry

"Hi Steven,
Thank you for your help in resolving the issue of signing in Microsoft Excel."
Mr. Ariel
Construction Industry

"Hi Edgar,
Thank you for your efficient help in transferring our staff?s user account to a new laptop."
Ms. Britney
Admin Assistant, Accounting Industry

"Hi Autumn,
Thanks for your prompt attention and assistance in setting up the printer on a laptop. I'm able to print now in the office."
Ms. Christine
Finance Industry

"Hi ACM,
Thank you for resolving the issue of adding a user to email group effectively. Appreciate your team?s professional support and acceding to our requests whenever we call for it."
Mr. Lawrence
Energy, Utilities & Waste Treatment Industry

"Hi Joel,
Thank you so much for your prompt assistance on resolving the issue of accessing the printer."
Ms. Cecelia
Charity Industry

"Hi Gwen,
The mentioned issues have been resolved. I was really pleased to get your help."
Ms. Harriet
Healthcare Industry

"Hi Steven,
Overall I'm satisfied with your help in adding user to mailing group. Every time a ticket is raised, I'll get ACM helpdesk's response quickly."
Ms. Aizah
Administrative Assistant, Transportation Industry

"Hi ACM,
Thank you. I'm satisfied with your help in solving the issue of receiving the email from Adobe Acrobat Reader."
Ms. Isabella
Sales and Business Coordinator, Manufacturing Industry

"Hi Edgar,
Thank you for your assistance in settling the issue of sending emails via Outlook."
Ms. Jessica
Senior Manager, Education Industry

"Hi ACM,
Many thanks to ACM?s support for setting up email accounts for our new staff."
Mr. Francis
Healthcare Industry

"Hi ACM,
Your support is greatly appreciated. Thanks for assisting our staff to grant access to Microsoft Power BI."
Ms. Wong
Retail Industry

"Hi Edgar,
Thank you for your prompt reply and support in solving the issue of adding external users to the SharePoint site."
Ms. Ivy
Retail Industry

"Hi Steven,
Thank you for your excellent support in fixing my headphone issue."
Ms. Lim
Senior Finance Executive, Charity Industry

"Hi Gwen,
Thank you for solving our IT Problem, you do a very good job.
We have found that ACM Helpdesk System always have quick reaction and professional services. We will come back to your services in future."
Ms Khoa
Group Supply Chain Manager, Operations Industry

"Hi Edgar,
Thank you for your prompt assistance.
It has been a wonderful experience working with ACM team in providing us with timely assistance for our IT issues. "
Ms Wati
Legal Secretary, Legal Services Industry

"Hi Yen Yen,
The query was attended too quickly and resolved fast.
Thank you very much!"
Ms Tan
Service Delivery Director, Charity Industry

"Hi Joel,
Thank you very much to you and ACM website designer and Software Team, the verified request is completed."
Ms Jasmine
Communications Operations Executive, Religious Institutions Industry

"Hi Steven,
Thank you for the prompt response and quick setup of the shared drive and VPN. Everything is working well at the moment, and I'm grateful for the efficiency of your support team. I'll certainly reach out if I encounter any technical issues in the future."
Ms Hong
Admin Executive, Retail and Wholesale Distribution Industry

"Hi Weng Wah,
Thank you for good arrangement. You and your teams are settinga high standard of service level. The experience so far has been positive"
Mr Zavier
Admin, Human Resources Service Industry

"Hi Weng Wah,
Thanks so much for your super swift action! Have a nice long weekend everyone!"
Ms June
Office Manager & PA to Chairman, Financial Industry

"Hi Yen Yen,
Thank you very much for you and your team. Our issue have resolved fast."
Ms Tharuman
Nurse Manager, Charity Industry

"Hi ACM,
Thanks for blocking the spam emails. Ticket closed and thanks for the prompt support!"
Ms Liyana
Assistant Manager, Nonprofit and Social Services industry

"Hi Joel,
The issue have been resolved. I am very satisfied with your quick response and service. Thanks."
Mr Yong
Admin Executive, Energy and Petrochemical industry

"Hi ACM,
GCMS is up already.
Thank you very much for your prompt action. We are really appreciate it."
Ms Lucy
Admin, Health Industry

"Hi Steven,
Thank you for resolving the issue faced in a prompt and efficient manner.
Appreciate your team's professional support"
Mr Teo
Energy and Chemicals Industry

"Dear Joel,
The issue has been resolved swiftly.
Thank you very much for your excellent support."
Ms Susan
Senior Finance, Nonprofit and Social Services industry

"Hi ACM,
Thank you!
I'm satisfied with your service, the email issue was resolved very quickly !"
Ms Isabella
Marine and Offshore Industry

"Hi ACM,
I must give Edgar a good review. He helped me solve the issues so that I can connect back to my server remotely. He was very accommodative when I told him that I need to connect to the server to work over the weekend. With no hesitation he proceed to connect to my computer remotely and solved the issues.."
Mr Teo
Senior Architect, Architecture Industry

"Hi Yen Yen,
Thank you for your prompt and efficient support.
Thank you for your good service!"
Ms Low
Principal, Education Industry

"Hi Steven,
Thank you for your assistance, highly appreciated."
Ms Isabel
Service Delivery Manager, Furniture Industry

"Dear Edgar,
Thanks for your quick response and assistance. We have no further assistance needed for this matter.
Many thanks,
Rosel"
Ms Rosel
Construction Industry

"Hi ACM,
Thank you for resolved my issues. I was really pleased to have your help."
Mr. Harriet
Receptionist, Healthscience Industry

"Hi Yen Yen,
The query was attended too quickly and resolved fast.
Thank you very much!"
Mr. Wen
Head of IT Department, Building Materials, Metals & minerals Industry

"Hi Joel,
Alls good! Thank you so much for prompt assistance."
Cecilia Wong
Senior Officer, Community Services

"Hi ACM,
Issue has been resolved.
Thank you for your quick resolving, rapid reply and excellent service."
Ms Sandy
Quantity Surveyor, Precast and prefabrication manufacturer

"Hi Yen Yen & team,
Much appreciate Ms Yen Yen great support yesterday.
It seems like subject matter is working well so far."
Ms Ong
TCM Services Department, Nonprofit and Social Services industry

"Hi Terence,
Appreciate your time and assistance rendered to me this morning.
I reckon issue has been duly resolved.
Wish you a good day ahead"
Ms Christine
Head of Project Administration, Onshore and Offshore industry

"Hi ACM,
Thanks and seems sorted now,
if anything comes up again I will let you know.
Thanks for a good job and quick response."
Mr Darren
Managing Director, Onshore and Offshore industry

"Dear ACM,
We highly appreciate for your help and guidance. Love the fast respond
Thank you"
Ms Rurie
HR & GA Department, Healthcare Industry

"Dear ACM,
Would like to thank the lady whom has resolved the issue and guide me to install the Microsoft authenticator app. She's clear, precise and patience as I'm in my 70. My apology for missing her name.
Appreciate with thanks. "
Mr Hon
Religious organizations

"Dear Gwen,
Thank you for your kind and immediate attention this morning."
Mr Matthew
Law Firms

"Hi Edgar Teo,
Thank you for your assistance and very patient."
Khin
Interior Design Agency

"Hi Joel
Thank you for your support throughout. Appreciate it !"
Fayy
Offshore marine service

"Hi ACM
The issue has been resolved.
Joel has been extremely helpful.
Have a nice day."
Mok
Garden supplies and landscaping services

"Hi Terence
the interaction with you and the support team has been very positive - the turnaround time for this sensitive matter was done very quickly and within the timeframe needed.
Thank you and the server team again."
Zavier
Human Resource Services

"Hi Support Team
I wanted to extend my sincere thanks for your prompt and effective assistance in resolving the recent printer access issues. Your swift response and technical expertise ensured minimal disruption to our workflow, and we truly appreciate your dedication and support.
Thank you once again for your excellent service."
Thinzar
Charitable and religious organization

"Hi ACM
Issue resolved, thank you, by a colleague sharing the calendar with me. I understand IT team was unable to find such a calendar to give me access to it.
Terence was very helpful and patient, thank you Terence."
Sidrah
Advocacy organization

"Hi Edgar
Appreciate for the fast assistance on resolving the issue.
Thank you."
Muhammad Hilman
Social Service Organization

"Hi Edgar
The case has been resolved. Thank you again for all the help to solve the problem. The service was swift efficient. I am greatly appreciative.
Thank you again. Have a great day."
Muhammad Hilman
Social Service Organization

"Hi Joel
Thank you team for the efficiency for the restoration !
Appreciate it much ! Checked and all good !
Thank you and have a nice day ahead !"
Nura
Manufacturing Industries

"Dear Management of ACM,
Below ACM quick support team are fabulous, fast and effective service for them.
Great to work with them :
- Joel
- Edgar
- Terence
- Yen Yen"
Simon
Logistics Service Providers

"Dear ACM,
We would like to express our sincere gratitude to Zheng Yu for his invaluable assistance in completing all our job orders. He has consistently demonstrated exceptional patience, helpfulness, and a willingness to go above and beyond...
Ms Jenny
Management consulttancy & fiduciary services

"Dear Terence,
Thanks for sharing on the email forwarding mode which is available for staff who have left the organization.
This is a good tip for us and thanks for sharing such valuable insight.
Thumbs up for the service"
Ms Marian
Education Industry

"Dear ACM
Many thanks for your speedy assistance.
Greatly appreciate it.
Thanks you and best regards."
Ms Marian
Education Industry

"Hi Yen Yen
Thanks for professional assistance. Outlook works well and organized now."
Mr Victor
Education Industry

"Hi ACM,
Helpdesk and Tack Cong work closely with server team, the server issue was resolved shortly at night.
I appreciate the professionalism of ACM's support team, the work is well done."
Mr Tiejun
Surface finishing company

"Hi ACM,
Issue has been resolved.
Thank you for your quick resolving, rapid reply and excellent service."
Ms Ong
Nonprofit and Social Services industry

"Dear Joel,
The issue has been resolved swiftly.
Thank you very much for your excellent support."
Ms Susan
Education Industry

"Hi ACM Team,
Many thanks for the super quick response"
ACM Helpdesk System
Information Technology

"Hi ACM Team,
I just want to give service feedback for Miss Ho Yen Yen who helped me to get my Authenticator back to use.
She is very patient and friendly.
Thanks her for her help."
Ms Myint Myint
Nongovermental Organizations

"Hi Steven ,
Thanks you for your prompt and swift service .
Have a nice day ."
Mr Steven
Air & sea freight logistics provider

"Hi ACM,
Thanks, Edgar,
for your responsive action taken throughout."
Ms Isabella
Nonprofit and Social Services industry

"Hi, Yen Yen:
Thanks for your prompt attention, swift action to solve the issue."
Ms Grace
Construction Industry

"Hi Kevwin,
Thank you for the quick action."
Ms Merita
Real Estate Agency

"Dear Joel,
This task has been completed promptly. Pleased with your prompt response and service.
Thank you very much."
Ms Anner
Logistics Service Providers

"Hi,
I would like to give my review for ACM technician Yen Yen for being helpful and professional on her job every single time I called in for help to solve the problem. Thank you for the excellent service ."
Mr Jia Hao
Construction Industry

"Dear manager/IC,
The issue was resolved very quickly and very satisfactorily, please give my thanks to those involved, including the person who took my call at 17:00 sharp."
Aaron
Construction Industry

"Hi ACM,
ACM has been our reliable IT maintenance/service provider for several years now. Their prompt and professional actions have been our uncompromising prerequisite for engaging their services time and again. Furthermore they provide sound and comprehensive solutions to our IT requirement ."
Management
Fitness & Beauty Industry

"Hi Edgar
Thank you for your prompt assistance.
Very satisfied and please proceed to close ticket."
Mr Wen Sheng
Community Services

"Hi ACM QuickSupport Team
Thanks for prompt support, your services is fast and excellent !"
Ms. Isabella
Community Services

"Hi Yen Yen
Thank you coordinating and also the call earlier. It is efficient.
We are able to use the network.
Thank you for the help."
Ms Joan
Offshore and Onshore Industry

"Hi Support Team,
The email comprised problems has been resolved. Thank you for your immediate response."
Ms. Tabitha
Wellness and Fitness Services Industry

"Dear ACM
Many thanks for your speedy assistance.
Greatly appreciate it.
Thanks you and best regards."
Ms Marian
Education Industry

"Hi Edgar
The case has been resolved. Thank you again for all the help to solve the problem. The service was swift $ efficient. I am greatly appreciative.
Thank you again. Have a great day."
Muhammad Hilman
Social Service Organization

"Hi ACM,
Thanks for your support. The stored files we in place and in order."
Ms. Ling
Construction Industry

"Hi ACM-Yen Yen,
Thank you very much for your help. Your best.
Thank you."
Ms. Ariel
Architectural Firm

"To ACM
I am writing to express our sincere appreciation for the exceptional customer service provided by Zheng Yu.
Zheng Yu has been consistently reliable in carrying out our monthly maintenance service and is always ready to extend a helping hand...
Ms Jenny
Business & Management Consultancy

"Hi Helpdesk team ,
You may close this ticket.
I would like to extend my sincere thanks for the outstanding support provided by your help desk team. I truly appreciate the prompt responses, clear communication, and professional assistance I received.
Thank you again for your excellent service!"
Mr Anwar
Shipbuilding & Marine Engineering

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