What We Do
By regularly performing IT maintenance services on your computer and engaging a company in Singapore that is trustworthy and reliable, you can ensure that your computer system is up to standard.
All our services are provided by our experienced yet friendly and approachable staff, and we take pride in our core quality, which is service therefore extensive effort is taken to ensure that our IT support and management services are delivered to our clients via well-defined methods and first class tools.
The ITM Business Webspace Hosting Pack solves this need in one easy, affordable solution providing a complete domain name, email and web site hosting service.
Server virtualization allows you to use a single physical server to cater to your business's needs. It is the partitioning of a physical server into many different virtual servers running on the same hardware. This method helps saves costs as only one physical server is needed for your various business IT needs.
IT Maintenance Services
Our protocols enable us to maintain a high level of professionalism and diligence. Rest assured that our top-notch engineers are selected through the most stringent assessments.
Our strategy begins with familiarising your network and computer systems. From there, we continue with regular monitoring on clients' IT environment in order to have minimal compromises to security and maintain system availability.
We aid companies to strengthen the performance and obtain optimal life-cycle management of the IT assets through proper documentation and accurate hardware/software IT assets tracking. This assists IT managers in the strategic decision-making process and managing the IT portfolio effectively in terms of costing and governance.
Our certified and experienced engineers are available for consultation and help you in understanding your IT challenges and business needs.
We are the one-stop provider who manages your entire IT project life-cycle and offers a single point of contact. As such, you do not need to coordinate with multiple partners such as internet service and mobile communications provider, telephone system and servers/workstations warranty vendors.
We understand that losing a software license or forgetting to renew your warranty coverage on critical system hardware can be a hassle. With ITM's License and Warranty Management, you can avoid such frustrating incident to occur.
In any event of a problem, our team of experienced engineers are ever-ready to offer immediate attention and assistance via Remote Desktop Support. Based on our vast experience in the IT industry, most issues can be rectified remotely, with a turnaround time of less than half an hour. In many instances of more complicated issues, we will deploy our experienced engineers on-site to identify issues and provide computer repair services. After that, we will provide continuous monitoring to ensure such an issue will not resurface again.
We serve organisations of different sizes and strengths. Our IT maintenance price packages are customer-oriented. That is, they are based on your expectations and needs. ITM can come in as the role of an IT department required in a company or partake complimentary supportive roles to an existing in-house IT personnel.